Contact Dewspell
Dewspell is run by one person, so your email comes straight to me. I aim to reply within two business days, and usually faster.
Who you are writing to
- Trading name: Dewspell
- Registered to: Noah Nicholas Coulson
- ABN: 98 983 308 378
- Location: Newmarket, Queensland 4051, Australia
For order support
Please include your order number, the email address used at checkout, and a short description of what you need. For a damaged or incorrect item, attach clear photographs and I will sort it out without sending you in circles.
Returns
You have 30 days from delivery to change your mind, on top of your rights under the Australian Consumer Law. Email first rather than posting anything back — I cannot match up a parcel that arrives unannounced. Returns go to Newmarket QLD 4051 and I will confirm the full address when you get in touch.
Before you email
There may be an immediate answer in the frequently asked questions, shipping information or returns information. Delivery normally takes 8 to 15 business days because orders ship from our supplier's warehouse overseas.